Privacy Policy

Effective Date: 2/12/2025

Great American Rug Cleaning Company ("Company," "we," "our," or "us") respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, fill out a contact form, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and any other information you provide when submitting a contact form or requesting a service.
• Non-Personal Information: IP address, browser type, pages visited, and other analytical data collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and provide customer service.
• To schedule and manage service appointments.
• To improve our website and services through analytics and user feedback.
• To send occasional promotional emails or service updates, which you can opt out of at any time.
• To comply with legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

• Trusted service providers who assist in operating our business, such as payment processors, scheduling tools, website providers, and marketing partners, under appropriate confidentiality obligations.
• Law enforcement or government agencies if required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can modify your browser settings to decline cookies, but doing so may affect site functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Your Rights & Choices

You have the right to:

• Request access to or deletion of your personal information.
• Opt out of marketing communications.
• Adjust cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Great American Rug Cleaning Company
212 E Main St, Tomball, TX 77375
office@texascleanrugs.com
(281) 502-8878